Frequently Asked Questions

Do you offer discounts?
How much is shipping?
Why does it say “Shipping: Paid Separately” when I checkout?
Is there a warranty on your furniture and decor?
How do I post a review on an item I ordered?
Do you accept returns?
Can I make payments for an order?
Can I place an order as a guest without an account?

Do you offer discounts?

Yes. There are a couple of easy ways to get 10% and 20% off coupon codes.

  • You can sign up for promotion and new product alerts via email. When you sign up, you will immediately receive a 20% off coupon code for your next purchase. You will also be alerted when there are sales or promotions which don’t require a coupon code.
  • Also, when you post a review on items you purchased (verified buyers only) you will immediately receive a 10% off coupon code for your next purchase.

How much is shipping?

Shipping within the lower 48 United States is free for furniture and decor items. Contact me if you would like something shipped outside the 48 states and I can get you a shipping quote for your order.

Why does it say “Shipping: Paid Separately” when I checkout?

Shipping outside the 48 states is paid by the customer. You may request a shipping quote before placing an order and it will be invoiced to you for an easy one time payment. Or you may complete your purchase and you will receive an invoice with the shipping amount for a second payment.

Is there a warranty on your furniture and decor?

Yes. All furniture and decor comes with a 1 year limited warranty. Please refer to the Streetwood Design™ Warranty.

How do I post a review on an item I ordered?

Go to the product page for the reclaimed wood furniture and decor item you want to post a review in the Streetwood Design™ shop. Scroll down to the “Reviews” tab. Simply enter the information required. Only “verified buyers” with matching email addresses for that order may leave a review on an item. You will receive a coupon for 20% off your next purchase as a “Thank You!” for your feedback.

Do you accept returns?

Yes. Returns are accepted for any reason up to 14 days from receipt of your order. Please refer to the Streetwood Design™ Returns Policy.

Can I make payments for an order?

Yes. Some high ticket items qualify for “Layaway” or payment plans. Please refer to the Streetwood Design™ Payment Plans available.

Can I place an order as a guest without an account?

Yes. You can place an order as a “guest”. An account and logins are not required to place orders, keeping it simple.