Review these frequently asked questions to get the answers you need. Please contact me if your questions aren’t answered here.
- Can I pick up locally?
- How much is shipping?
- Why does it say “Shipping: Paid Separately” when I checkout?
- Is there a warranty on your furniture and decor?
- How do I post a review on an item I ordered?
- Do you accept returns?
- Do I have to create an account to place an order?
Can I pick up locally?
Yes. If you are in the East Texas area, you can pick up your order, and save 20%! Use coupon code “localpickup” when placing your order, and you will save 20%. I pass the shipping savings on to you, when you pick up locally.
How much is shipping?
Within the lower 48 United States shipping is free for handmade reclaimed wood furniture and home decor items. Contact me if you would like something shipped outside the 48 states, and I can get you a shipping quote for your order.
Why does it say “Shipping: Paid Separately” when I checkout?
Shipping outside the 48 states is paid by the customer. You may request a shipping quote before placing an order, and it will be invoiced to you for an easy one time payment. Or, you may complete your purchase, and you will receive an invoice with the shipping amount for a second payment.
Is there a warranty on your furniture and decor?
Yes. All handmade reclaimed wood furniture and home decor comes with a 1 year limited warranty. Please refer to the Streetwood Design Warranty.
How do I post a review on an item I ordered?
Go to the product page for the handmade reclaimed wood furniture and home decor item you want to post a review in the Streetwood Design shop. Scroll down to the “Reviews” tab, and simply enter the information required. Only “verified buyers” with matching email addresses for that item may leave a review on an item.
Do you accept returns?
Yes. Returns are accepted for any reason up to 14 days from receipt of your order. Please refer to the Streetwood Design Returns Policy.
Do I have to create an account to place an order?
No. An account with a login is not required to place orders, because I like to keep it simple.