Warranty Policy

All indoor items manufactured and sold by Streetwood Design are covered by a limited 1-year warranty. Real wood naturally breathes and is affected by seasonal changes and humidity among other factors. I give my handmade items a full 4 seasons (albeit indoors) to go through those changes to ensure it’s made the right way, to accommodate the seasons. Please contact me with your order number and item purchased for any manufacturer defects or damage due to shipping.

What’s Covered For 1 Year?

  • The Streetwood Design Limited 1 Year Warranty applies only to the original purchaser, therefore, is not transferable.
  • Finish, components, handles, and other parts incorporated into any furniture product are warranted for 1 year to be free from material manufacturing defects.
  • Streetwood Design will pay reasonable labor rates to repair or replace the defective parts and shipping costs if applicable. I will find a repair center close to you for repairs if possible.
  • Indoor Furniture and Decor structural integrity will be free from defect in workmanship under normal use and conditions. This excludes “ready to assemble” (components or any surface application or assembly) not performed by Streetwood Design.
  • General manufacturer defects are covered under the warranty, not customer misuse. The nature of reclaimed wood (i.e. nail holes, imperfections in the wood, knots, variations in color, and the like) is not considered manufacturer defects. Structural integrity failing or separation at the joints would be considered manufacturer defects.

Not Covered Under Any Warranty

  • Outdoor Furniture & Decor structural integrity will be free from defect in workmanship upon arrival, but is not covered under the 1 year warranty.
  • No two pieces of wood are exactly alike, therefore, variations, nail holes, knots, and scuff marks occur naturally, especially with reclaimed wood and are not defects.
  • Damage due to customer misuse, alteration, improper cleaning, commercial use, and routine wear.
  • Products sold AS-IS.
  • Natural fading or change in finish.